Effective Date: 12/12/2025

Out the Gates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and property address when you request a quote or contact us

  • Project Details: Information about your property and security gate requirements

  • Communication Records: Correspondence via email, phone, or our contact forms

How We Use Your Information

We use your personal information to:

  • Provide quotes and consultations for security gate installations

  • Communicate with you about your project

  • Schedule site visits and installations

  • Process payments and maintain business records

  • Improve our services and customer experience

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or legal process

  • To protect our rights, property, or safety

  • With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

  • Access your personal information we hold

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Withdraw consent for processing your information

To exercise these rights, contact us at outthegates@gmail.com or +64 21 296 8364.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Out the Gates
Email: outthegates@gmail.com
Phone: +64 21 296 8364

Privacy Policy

Terms & Conditions

Effective Date: 12/12/25

These Terms & Conditions ("Terms") govern your use of the Out the Gates website and services. By accessing our website or engaging our services, you agree to these Terms.

1. Services

Out the Gates provides custom automatic security gate design, fabrication, and installation services throughout Northland, New Zealand. All services are subject to availability and our acceptance of your project.

2. Quotes and Estimates

  • Quotes are valid for 30 days from the date of issue unless otherwise specified

  • Final pricing may vary based on site conditions, material costs, or project scope changes

  • We reserve the right to decline any project at our discretion

3. Payment Terms

  • A deposit may be required to commence work

  • Payment terms will be specified in your project agreement

  • Final payment is due upon project completion unless otherwise agreed in writing

  • Late payments may incur interest charges

4. Project Timeline

  • Installation timelines are estimates and may be affected by weather, material availability, or site conditions

  • We will make reasonable efforts to complete projects within the agreed timeframe

  • We are not liable for delays beyond our reasonable control

5. Warranty

  • All gates come with a 5-year warranty on workmanship only. There is a 2-year manufacturer’s warranty on electronic components.

  • Warranty does not cover damage caused by misuse, accidents, natural disasters, or unauthorized modifications

  • Warranty claims must be reported within a reasonable timeframe

6. Cancellations

  • Cancellations must be made in writing

  • Deposits may be non-refundable if work has already commenced or materials have been ordered

  • Cancellation terms will be specified in your project agreement

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, consequential, or incidental damages

  • Our total liability is limited to the amount paid for our services

  • We are not responsible for delays, defects, or failures caused by factors beyond our reasonable control

8. Website Use

  • All content on our website is for informational purposes only

  • We do not guarantee the accuracy, completeness, or timeliness of website content

  • Unauthorized use of our website content is prohibited

9. Intellectual Property

All website content, designs, and materials created by Out the Gates remain our intellectual property unless otherwise agreed in writing.

10. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about these Terms & Conditions, contact us:

Out the Gates
Email: outthegates@gmail.com
Phone: +64 21 296 8364

Cookie Policy

Effective Date: 12/12/25

Do We Use Cookies?

Yes. Out the Gates uses cookies and similar tracking technologies on our website to support our advertising efforts and improve your experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how visitors use our site and allow us to deliver relevant advertising.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like page navigation and access to secure areas.

2. Advertising Cookies

We use third-party advertising cookies to:

  • Show you relevant ads for our services on other websites and platforms

  • Measure the effectiveness of our advertising campaigns

  • Track conversions and understand which ads lead to customer inquiries

Third-Party Services We Use:

Meta (Facebook) Pixel

  • Tracks website visits and conversions from Facebook and Instagram ads

  • Allows us to show you relevant ads on Meta platforms

  • Helps us understand ad performance and optimize campaigns

  • Privacy Policy: https://www.facebook.com/privacy/policy/

Google Ads & Google Analytics

  • Tracks website visits and conversions from Google advertising

  • Measures how visitors interact with our website

  • Enables remarketing to show you relevant ads across Google's network

  • Privacy Policy: https://policies.google.com/privacy

How We Use Cookie Data

We use cookies to:

  • Measure advertising campaign effectiveness

  • Show you relevant ads based on your website visit

  • Understand which marketing channels bring visitors to our site

  • Improve our website and services based on user behavior

  • Track quote requests and conversions

We do NOT use cookies to:

  • Sell your data to third parties

  • Track you across unrelated websites beyond our advertising networks

  • Collect sensitive personal information without consent

Cookie Duration

  • Session Cookies: Deleted when you close your browser

  • Persistent Cookies: Remain on your device for a set period or until manually deleted

  • Third-Party Advertising Cookies: Duration varies by provider (typically 30-90 days)

Third-Party Websites

Our website may contain links to third-party websites (such as social media platforms). These sites have their own cookie policies. We are not responsible for the privacy practices or cookie use of third-party websites.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date.

Your Privacy Rights

Under New Zealand's Privacy Act 2020, you have rights regarding your personal information. See our Privacy Policy for details on how to exercise these rights.

Copyright Notice

© 2025 Out the Gates. All Rights Reserved.

The Out the Gates name, logo, and all associated branding materials are the exclusive property of Out the Gates and are protected by New Zealand and international copyright, trademark, and intellectual property laws.

Trademark & Logo Use

The Out the Gates name and logo are trademarks of Out the Gates. Unauthorized use, reproduction, or distribution of our name, logo, or branding materials is strictly prohibited without prior written permission.

Website Content & Images

All content on this website, including but not limited to text, graphics, images, photographs, project images, designs, and layout, is owned by Out the Gates or our licensors and is protected by copyright law.

Project Photography: All photographs of installed gates and completed projects are the property of Out the Gates and may not be reproduced, downloaded, or used without explicit written permission.

Client Property Images: Images featuring client properties are used with permission and remain subject to copyright protection.